Take my review with a grain of salt.
Mind that I screwed up and not really in a little way.
I would expect some repercussions, as I'm sure all would.
However, for those of you out there with the potential to screw up (read this as everyone), be careful.
After my screw up, I received zero tolerance from the staff. While some may say that this should be expected, I felt on at least one occasion like another player was attacking me, but I was the one being told by the staff that I was being bad, which I found very discouraging. Anything I did that wasn't the action of a 'Yes-man' player on the game was rewarded with a reprimand or worse.
When trying to discuss any situation with staff afterwards, I was rewarded with another reprimand about something I was already spoken to about. Two months ago, I received an email with a reprimand and etc. I replied asking for explanation, as I didn't see my actions with the same interpretation as the staff. (Too many details will not be provided to protect others involved.) I received none. I responded again a couple weeks later, as the staff has told the players to do when not receiving a reply. Still no response.
The staff DO have favorites who receive support left and right. However, if you aren't a stellar player or have screwed up ever, don't expect nearly the same level of attention from the staff. It is possible that if you've screwed up that you will receive zero support...or consideration.
My personal belief is that situations like mine, a screw up of whatever size resulting in the cold-shoulder from the staff, is what has kept the p-base at the level it was when I was last playing, when other RPI's have a much larger and loyal p-base.
Myself, I've stopped playing the mud over this situation. To me, the staff has been very clear on their desire not to have me around. Maybe I'll come back, but then again, maybe I won't. There are plenty of other games out there that I can play with role-players that I consider as good or superior to the people that I meet in the game on Arm, but in a more pleasant OOC/role-playing environment.
As I said, take my review with a grain of salt. I had a bad experience. I do think it is something one should consider, however.