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-   -   "Subscription Notification" problems (http://www.topmudsites.com/forums/showthread.php?t=4569)

Jazuela 09-22-2007 12:10 PM

"Subscription Notification" problems
 
I never asked to "subscribe" to any threads here. And yet I keep getting e-mail saying So-And-So has just replied in my subscribed topic. The ironic thing is, as far as I'm concerned these e-mails are spam, and the latest batch of them were about the topic on spammers.

Every single time I check my e-mail and find these things, I go in to DELETE ALL SUBSCRIPTIONS. And then a week later, I check my e-mail box and find another dozen e-mails saying that there have been responses in topics I subscribe to.

Is there any way of telling the web code that Jazuela really honestly and truly doesn't want to subscribe to any threads? I just don't want to be informed that someone responded to a thread just because it -thinks- I subscribe to that thread, simply because I posted once in that thread.

Maybe changing the settings to default to "no subscriptions, ever", and making people click something intentionally if they want to subscribe to it, would be a possibility? Or, is that the way it already is, and my account is totally wonky?

In any case, please help me get this resolved. 20 e-mails from Topmudsites about one thread that I don't even pay much attention to anymore isn't making me very happy.

Angie 09-22-2007 12:21 PM

Re: "Subscription Notification" problems
 
Go to: User CP -> Edit Options -> Default Thread Subscription Mode and choose the option that suits you best (you can either get rid of the subscriptions or just of the e-mail notifications). I know it took me a while to figure out... perhaps a less invasive forum default would be nice.

Muirdach 09-22-2007 12:22 PM

Re: "Subscription Notification" problems
 
If you click on "User CP" and then "Edit Options", scroll down to the Messaging & Notification section and change your default thread subscription mode to "do not subscribe" or "no email notification". I think that would work, anyway.

Milawe 09-23-2007 02:08 PM

Re: "Subscription Notification" problems
 
Ah! Thanks for the help.

I chose to use one of my rarely checked emails for this, so when I finally go to check it, I have like 100 messages from TMS forums. I couldn't figure out how to turn them off!

Jazuela 09-23-2007 03:23 PM

Re: "Subscription Notification" problems
 
Yeah that's what I couldn't figure out Mina, because "Pre-Lasher" I had never received a single e-mail from TMS, unless I was just getting an answer to a question I "reported" to the admin, or when I forgot my password, that kind of thing.

It wasn't until a couple of months ago that suddenly my mailbox was filling up with subscription notices, and I was like WTF I never subscribed to ANY of these things!

Lasher 09-23-2007 03:37 PM

Re: "Subscription Notification" problems
 
It looks like the routine to import the old forum software accounts into this one set that as a default. If I globally turn them off now though it's going to turn them off on new acounts that have explicitly turned them on since. I think I can at least make the emails include a quick link to the user CP to turn them off.

Btw, purely personal preference, but depending how often you check the forums you might want to keep on the email notification that someone has sent you a private message.

No ulterior motive here, it's not like there are PPC ads attached to the emails or any benefit to TMS in sending them. In fact, someone getting thread updates via email is less likely to visit the site to keep up with a discussion unless they want to respond to it.

Jazuela 09-24-2007 10:24 AM

Re: "Subscription Notification" problems
 
Well for me personally Lasher, I log in here on my account pretty much every day. So there really is no point to my getting e-mail notifications, which was why I got all "huh!!" in the first place :)

Edited for clarity: Here's the end part of the e-mail that I actually do something with:

To unsubscribe from ALL threads, please visit this page:


So I click that..takes me to my account, I click the checkbox for "notification" next to the thread name, which is the only thread listed...

I pick the "delete subscription" option and then "go" - it then says I have no subscriptions...terrific..

I check "edit options" on the left menu panel, scroll down, the part that reads Default Thread Subscription Mode is set to Do Not Subscribe. Awesome..

Receive e-mail from administrators is checked ON - is it possible that the spam e-mails are coming from the same e-mail address as the admin e-mail, and that my choosing to accept admin e-mail is overriding the no-spam request?

Because - the last e-mail I got from your subscription-notification-spambot was yesterday, and I turned that thing off a few days ago.

Xerihae 09-24-2007 10:37 AM

Re: "Subscription Notification" problems
 
That's strange... after the forum switch-over I was getting notification emails because I was automatically subscribing to them, but once I turned it off in the options it stopped for me. I still have admin emails set to on. Only thing I can think of different is I turned off email on PM received.

Newworlds 09-24-2007 10:41 AM

Re: "Subscription Notification" problems
 
Same with me, emails continued for the things I was subscribed to or because I had inadvertendly allowed my post to have the check mark next to the "email notification", but once I turned it off, email stopped.

Lasher 09-24-2007 03:00 PM

Re: "Subscription Notification" problems
 
Replying to see if you get an email on this. I just checked in the admin panel - your default mode is now no notification and you are not subscribed to any threads, so if you get this in an email we have ourselves a bug.

In the meantime I've changed the new user registration default to notification for PMs only, doesn't really help anyone already here though.

Zhiroc 09-26-2007 04:31 PM

Re: "Subscription Notification" problems
 
I don't really mind the notification emails, but I recently decided to turn them off in my options. However, I find I am still getting notifications for those threads I had already subscribed to. I even made sure the Notification checkbox was clear when looking at my "subscribed threads" folder.

I think this is the first thread I've posted in since turning it off. I'll let you know how it goes.

Update: oh wait, I see. The options set the default. If you go to your subscribed threads folder, you see the notification type (I had "Instant"). You have to check them all, then use the dropdown action box at the bottom to change them all to None for Notification.


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