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Old 01-29-2004, 01:35 PM   #24
Rhuarc
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Join Date: Jul 2003
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At which point, you would be out of a job. This is a common attitude among tech-support people, and is one of the primary reasons customers have so many complaints against them.

A tech-support person at the company I work for who had this kind of attitude would find himself out of work quickly.

Sure, the average consumer has little to no clue about the process, that's why tech-support roles exist.
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