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I'd forgotten about this, but there are MUDs that actually advertise that you'll get better customer service if you pay more. Taken verbatim:
Separate, Speedier Queues for Assistance, Referrals and Feedback! ... As a Premium member, you will gain access to faster assistance lines to reach a GameHost and faster referral lines to speak to a GameMaster. And letters sent to our Feedback department by Premium members are also routed to a special mailbox and answered first!
At least they're open about less-paying (but still paying, on this game) customers having to sit at the back of the virtual bus.
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