I'm unsure exactly how Imperian's newbie intro works, so I dunno. It could be because newbies start off on a different continent or plane, and generally in our games communication and things like the 'who' list are limited to the plane and continent you are currently on.
Perhaps the 'who' list should be global though, so as to avoid confusion. I'll suggest it to Imperian's producer. Thanks!
--matt
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