Re: custom clients. Good or bad?
Perhaps - but requiring the download of a specific client, as the OP seems to suggest, is a big entry barrier for muds. Requiring the use of a specific client can also be an entry barrier for experienced mudders, as you have to convince them to stop using their favourite client.
Most muds don't require any downloads at all - they work with raw telnet, or can be accessed directly from certain mud sites. The prospective player may be encouraged to download a client, and having a decent custom client can certainly be a big plus (although not so much in terms of reducing the entry barrier), but they are not usually required to download anything before they enter the mud.
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