Note, though, that while administrating large MUDs is completely away from my domain of competencies, mission-critical service availability is something I deal with daily in my job - on the service provider side.
This is typically the kind of real-world experience which could benefit certain large-scale MUDs within the realm of their specific issues. To take your English major example, a linguist might actually be of help to the W3 Consortium...
Anyway, enjoy yourselves.
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