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As for accountability, I’m sorry, but you don't know what you 're talking about. Just because you can't see their name here, doesn't mean they aren't accountable for their actions.
So if that immortal had chosen to be rude or offensive, and no other immortal was there at the time to witness it, how would a player go about submitting a complaint? This is why real-world police are usually numbered.
As for advising about the nature of communication: The immortal gave them the pertinent information. I fail to see where you thought such "wasn't exactly very friendly."
The players didn't want information. They wanted help. Instead they were just told that they were going the wrong way about getting that help.
Carrion Fields is intended to be an immersive RP environment. Such an environment isn't something that goes well with abundant OOC channels.
And if a player thinks a help file is misleading (as in this case),or is interested in discussing something with a member of staff? Sorry, no discussion allowed. (Apparently.) "e-mail, in-game notes, and our official web-site" are not convenient ways for a MUD-player to communicate with one of the admins.
Give a man a fish, and he eats for a day. Teach a man to fish, and he eats for a lifetime.
Tell a man "no, don't eat meat. we don't eat meat here. type 'help fish'. This is not the place to ask about meat.", and he'll probably leave to find somewhere that is going to be a bit more friendly when correcting his ignorance.
Carrion Fields has a lot of easily accessible help files. How is it unfriendly to teach newbies that this information A. exists, and B. is readily available?
It's a stock response for mud staff everywhere to think that player assistance begins and ends with help files. It shouldn't. There are too many things you can't really learn from just reading. It takes a fellow human to help you to understand. This is why universities don't just give you a pile of books and tell you to come back for the exams in 3 or 4 years.
As far as what you term 'community policing' from the above log: how is that a bad thing? Other more experienced players know the rules and the game, and were obviously trying to help steer the newbie in the right direction. When everyone pitches in to help those new to the game…how can that be a harmful or unfriendly thing?
People pitching in is good; it's the way they go about it. All the 'help' in the transcribed interaction was regarding what not to do, and where to read about not doing it. Nobody made reference to the original problem that brought this up - apparent inability to find hunting partners. Would it have been so wrong to have given the newbies a hand in telling them where (in game) they have the best chance of meeting people? Or maybe you have a help file on that which you could direct them to? Did anyone take Pashka seriously and ask about this alleged erroneous help file? Whereas Vrac may well have an attitude problem, I don't think the conversation treats Pashka very well.
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