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Sorry to hear about your experience, Brody!
To speak in support of your alternate registrar choice: I have used Register.com for several years now to manage several domains, and can speak well of them from my experience. I don't think their price is high...rather I think it is *sustainable*--they also provide DNS services so you don't have to arrange for them separately from an ISP for an additional charge; your A pointers and CNAMES can be manipulated through their web-based interface (although I had to ask my ISP to provide reverses, at least on one subnet I manage.)
Their customer service, which I've only had to call twice in about five years, has always managed to answer my question or fix the issue in one phone call.
[Edited for typo]
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