|
I'm not talking about AIM, I'm talking about communication within the mud itself - chats, tells, etc. Sure, I'll answer responses on the forums as well, but many issues are simply caused by the player not understanding something in the game. Ignoring all such requests strikes me as being not only unprofessional, but also very rude.
Having said that...
What if a staff member invites a friend to play the mud? Are you saying they should cut off all contact with them outside of official emails? Or should staff be discouraged from using word-of-mouth advertising completely?
Your suggestion is simply not practical, and seems to approach staff recruitment from the perspective of staff members being untrustworthy. If your can't even trust your staff that much then I'd say the problem isn't with communication, but with your method of recruitment.
|