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Because people are ignorant and don't take the time to analyze business models beyond what random forum browsers claim as fact, unsupported as it may be. The IRE philosophy has been well explained in numerous posts in this forum as well as other places over the years, so there's certainly no deficit of material from which people could be enlightened, given even a minimal amount of effort.
Iron Realms worlds are free to play. That being said, they are a business, and their model allows for players to "purchase virtual goods and services that assist the player in the game." The benefits and downfalls of this type of model have been debated many times, though I suspect not nearly as often as Matt has been maligned due purely to a stance of self-imposed ignorance. Regardless of what any of these individuals say, the company has obviously been a success, far more so I would conjecture than Matt originally foresaw, and that alone speaks volumes for the competence of the business model and, subsequently, the level of contentment within the playerbases of all three Iron Realms worlds.
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