We haven't really seen much of that, and the one loud source of grumbling there is someone who, well, grumbles anyway. It's probably helpful that 95% of the staff has no idea which players have bought merchandise, and there's no simple way to connect player purchases to characters (we don't use an account system).
People get grouchy if they buy merchandise and it doesn't show up as quick as they like, but that's been a rare and understandable exception. Our forum conversations haven't changed in the way you mention. Maybe your playerbase is different. *shrug*
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