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Re: High maintenance?
Good grab (and anything Seth writes is a good grab).
We've banned three players over the years the game has been in existence ... two for unconscionable harassment of another player and staff, and one for a DDoS on our server. Those three lost my respect and will not be allowed to return to Karinth on my watch. Our prime rule - respect the game, respect the players, respect the staff - stands above all other rules. If a person - player OR staff - can't follow that one, any other rules are pointless. So, I suppose that's my breaking point.
We deal with humans, not 'players' or 'customers.' Sure, it can be a test of strength to keep that in mind. But, personally, I prefer to hear of difficulties and be given a chance to resolve them calmly and rationally, rather than arbitrarily state that the 'top ten troublemakers are outa here.'
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