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Old 07-01-2014, 12:52 PM   #9
Newworlds
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Join Date: Aug 2007
Name: NewWorlds
Home MUD: New Worlds
Posts: 1,425
Newworlds will become famous soon enoughNewworlds will become famous soon enough
Re: Veteran Player Placating vs. Asset Utilization

The answer to this is the same whether your game is a small group, a large group, a hobby, or a business. It is also the same whether it is a game, organization, or business. That is, this is a Marketing question and all changes, modifications, upgrades, or maintaining status quo should be based on product delivery that is the basis for all marketing utilizing the basic questions of customer service:

1. What does your current customer want?
2. What does your potential customer want?
3. What is your product model?
4. Will keeping things the same meet questions 1 and 2?
5. Will making a proposed change meet the expectations of 1 and 2?

Take any top quality service course or marketing 101 at your local college and they will go into detail on these subjects.
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