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1. Add a function that logs the word to file whenever someone tries to access a helpfile that doesn't exist. This helps you find gaps as well as let you know what words people are using to try to access help. You do need to survey the file on a regular basis or it will swell to mammoth proportions.
2. Make the helpfiles available on your website as well as in the game.
3. Include plenty of examples along with the syntax for using commands.
4. Run your helpfiles through a good grammar and spell checker before hand, and then have a human editor take a look. Helpfiles that are full of typos look bad.
5. Before you start writing them, figure out the format for them and write it up.
6. Look at each helpfile and try to think why someone might have tried to access it, in order to figure out see alsos that are meaningful (should you choose to use them).
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