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tommi · 09-13-2009, 06:47 PM

Why stop now when you have been doing an admirable job at arguing how great your product is and how its worth ever cent being charged for it without ever providing a shred of support.

So does scrape support any of the following features or is it just scraping the bottom the barrel when it comes to mud client features,

Character Mode
Go Ahead
MCCP
NAWS
VT100
xterm 256
MCCP
MXP
MSP

Can you script in a language of choice? Or do you force a scripting language upon users?

Do you have some type of Service Level Agreement for the fixing of bugs within your software, if so, what happens when you fail to correct a bug within a specified time frame?

How do you plan on dealing with additional functionality? Will this incur additional cost if so what is the pricing structure for additional functionality, and time frames for delivery?

Will there be a formal contract so that customers know exactly what they will and will not receive, or will they just have to take your word for it and trust you, if you do plan on having a formal contract, how will you deal with variances in international contract law?

What types of remediation does a customer have if you fail to deliver on any of your obligations, will things like this be made clear before anyone signs on the dotted line?

09-13-2009, 06:47 PM	#25
tommi New Member Join Date: Nov 2007 Posts: 23	Re: New mud client in the works: ScapeFx Why stop now when you have been doing an admirable job at arguing how great your product is and how its worth ever cent being charged for it without ever providing a shred of support. So does scrape support any of the following features or is it just scraping the bottom the barrel when it comes to mud client features, Character Mode Go Ahead MCCP NAWS VT100 xterm 256 MCCP MXP MSP Can you script in a language of choice? Or do you force a scripting language upon users? Do you have some type of Service Level Agreement for the fixing of bugs within your software, if so, what happens when you fail to correct a bug within a specified time frame? How do you plan on dealing with additional functionality? Will this incur additional cost if so what is the pricing structure for additional functionality, and time frames for delivery? Will there be a formal contract so that customers know exactly what they will and will not receive, or will they just have to take your word for it and trust you, if you do plan on having a formal contract, how will you deal with variances in international contract law? What types of remediation does a customer have if you fail to deliver on any of your obligations, will things like this be made clear before anyone signs on the dotted line? Last edited by tommi : 09-13-2009 at 07:39 PM.