Rather than worry about the reviews, I have found that generally muds that are afraid of a bit of criticism will not allow them. (Must be an ego thing).
If possible if there is an admin email in the listing. email them and express your concerns. It could be that the head honcho of the realm was not there at that time and is unaware of the problem.
Another route is the old "word of mouth" route.
Just my opinion, chalk it up to a learning experience and move on.
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