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Old 08-04-2002, 12:34 PM   #10
Ingham
 
Posts: n/a
Well, there simply is no easy way to deal with people, considering you have to deal with each case seperately and pass judgement accordingly in a responsible way. This will take allot of time, especially if you are going to hear out both sides on a particular case (which you will do if you're going to be fair to both parties) and investigate things. Of course there are several more factors which shoudl weigh in your judgement to allow people to come back.

Severity:
What happened anyways? Was it a simple mistake or a minor offense? For example, carrying around a duplicated item while never proven that person duplicated it, is something else then another person who did a full-fledged DDoS against the MUD server.

Personality:
Was the person dealth with a calm, kind and generally honest person in your own AND OTHER opinions? Or was he abusive, already bordering on the edge of being banned for quite some time? If it's the latter, it'd be better to give that person a few months to cool off and to get the idea through to them.

Timespan:
Of course you shouldn't be too bitter about something that happened more then a year back. People change, both you and the player. Give that person a chance after a lengthy period and keep a close eye on said person. When someone emails you after a day or less though, it's an entirely different matter.

Of course, above all, use your common sense and judge fairly on people. There are loads more criteria besides the few I listed.