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I think the biggest problem is that trying to spell out exactly what's against the rules will result in there either being several pages of rules that most people won't read and few can remember or a lot of things you don't want to allow being missed. I believe that is why most add that some things will be decided at the staff's discretion.
Perhaps the best way to do it is to have a short list of general rules, with links to descriptions of more specific examples; for instance:
No cross-charactering - for more information on what constitutes cross-characting, click here.
No unconsented pvp - for more information on what constitutes consent, click here.
No disruptive behavior - for more information on what is considered disruptive, click here.
Those who aren't accessed through a website might find it more difficult, but could also include the general rules and have them type in a request for specifics if they feel they need them. It's likely that most people won't read all the specifics to know exactly what the rules cover, but it wouldn't be a defense since the information is available.
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