Talking with a couple of the games marketing firms, both have recommended that one of the first things we should do is enable web character creation. It's just a far more familiar medium to people than telnet-style prompts, and given that the conventional wisdom is that the first 5 minutes of your game experience is the single most important part in player retention, it makes sense.
We're going to be going this route, while maintaining the option to create by just telnetting in.
--matt
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