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And I'm not critizing your reaction, just trying to point out some factors one could consider for situations like this.
Mebbe I'm just a little annoyed that some guy talked my ear off for at least an hour today because the guy we hired a week ago didn't check the time that was requested for this customer's servers to be rebooted - no harm done, just wasn't done exactly when he wanted.
And plenty of "HELP FIX MY EMAIL!!!11"
To which my response would be, if I had a choice in the matter "FIX YOUR OWN EMAIL FATSO."
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